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Security Awareness
Security Awareness

FRAUD EMAILS

You may get emails that look as if they're from GE Money, with our logo and appearing to be addressed from us. These have different fraudulent purposes.
  1. Phishing & scam emails
    These are emails that can appear to be genuine pretend to be from GE Money and try to obtain your personal information.

    Do note the following:

    • We will never ask you to disclose all your personal or security details by email.
    • Usually these emails will direct you to a site that will ask you to "update" or "verify" your details. Never give these details away. Do not respond to the email or visit any website linked from it.
    • Have a look at our guide to a scam email to be able to determine whether you've been sent a 'phishing' email.
    • If you've received a scam email, please forward it on to Customerservices@ge.com. We won't be able to reply individually but we do investigate every email to ensure that any fake sites are closed down as quickly as possible.
  2. Trojan emails
    • Trojan emails are emails that may contain files, pages or attachments to open. Once opened, they can secretly install a program that can monitor your online activity, down to what keys you're pushing on what page.
  3. Advanced Fee Fraud ('419' scams)
    • These are emails promising large cash payouts in exchange for a small advance payment. The emails may appear to come from large banks, governments or lottery funds. If it looks too good to be true, it probably is a con.
Follow the advice in Protecting yourself to help prevent fraud on your account.

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